Shipping policy

We at Aushikaya are committed to delivering wellness directly to your doorstep with care, reliability, and speed. This policy outlines our shipping terms, timelines, and expectations.

1. Delivery Coverage

We ship across India using reputed courier partners. At present, we do not offer international shipping.

2. Order Processing Time

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).
  • Delays may occur during peak periods, sales, or unforeseen disruptions (e.g., weather, lockdowns).

3. Estimated Delivery Times

  • Metro cities: 3–5 business days
  • Non-metro and rural areas: 5–7 business days

Please note that these are estimates and not guarantees.

4. Shipping Charges

  • Free shipping for all orders 

5. Order Tracking

Once your order is shipped, a tracking number will be shared via email or SMS. You can use this to track your delivery status in real-time.

6. Delays and Disruptions

While we do our best to deliver on time, Aushikaya is not liable for delays due to third-party courier issues or unforeseen events. We will, however, assist in resolving any issues promptly.

7. Undeliverable Packages

If an order is returned to us due to incorrect address or repeated failed delivery attempts:

  • We will contact you to arrange re-delivery (additional shipping charges may apply)